The Insurance Ledger

Notes on agency accounting, from people who genuinely enjoy it.

Practical, plain-English articles for agency owners and their teams. Occasionally with opinions.

Agency Operations, Budgeting, For Fun, History, Leadership

The Olive and the $1,000 Software Bill

Back in the 1980s, American Airlines figured out they could save $40,000 a year by removing one olive from every first-class salad.…
Agency Operations, For Fun

New Year, Same Chaos: Turning Big Dreams Into Real Wins

Ah, New Year’s resolutions. Those shiny promises we make to ourselves at the stroke of midnight, brimming with optimism and champagne. Every…

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